(I just want to vent ) But today this lady was so rude to me! If I don't ask you, my manager is going to make me ask you, so you're going to get asked if you need help no matter what. The post Why are customers so rude? Originally posted 2018-09-11 17:19:42. THAT is why retail employees hate customers. Most of the time people are nice. I worked in retail for 6 years and customers could be so unspeakably rude that it was soul destroying. They are unreasonable, unfriendly, and prone to using verbal abuse, offensive language and threatening behavior. As an American, I felt compelled to apologize to the associate for the rude customer and assure her that we aren't all this way. Next 5 tips for training your staff on suggestive selling. The rude or angry customer is being human, and human beings are sometimes wonderful, and sometimes annoying and rude. When you get a real job, you'll understand. I have no control over it plus in order for it to move i had to finish scaning the customers … Why are some customers so darned difficult and rude? While I was scanning the customer's items who was infront of her - she rudely yelled out CAN YOU MOVE THE DAMN BELT. Why are customers so rude and messy? Here are some of the responses. Related posts. 6 Examples of How to Follow Up on Job Applications. You aren't in the right. Post navigation. Rate this post . A study published in the May 2017 Journal of Service Research suggests the retail associate's reaction to the rude customer prompted me to be supportive. We recently asked members of the BuzzFeed Community to tell us the most annoying thing a retail customer can do. You have to be 55-60 to qualify for the discount. They bitch at employees, call them names, insult them, and berate them to the point of tears – and never apologize. Even behind her made a comment about her in my defense. I always make sure I say please and thank you to shop staff, waiting staff etc and will always stand up for or empathise with them if another customer is rude. Here are 5 reasons appeared first on Deputy. I don't want to hear the answer 'well it's your job to clean up after them, they can make a mess' because that's the wrong mentality to have. It is my job to ask if you need help with anything. There is something about the retail countertop that changes the entire interaction and – for whatever reason – most customers are so incredibly rude to the "help." Product issues – When there is a gap between customer expectations of your product and the reality, they feel cheated. I've worked in retail for nearly two years now and it has always bothered me how messy customers can be. Customer service is out the window, you kids don't know how to treat customers and sometimes people have had enough of the snot-mouth and attitude and they snap back. I don't generally mind the old folks. Rude counter people are the norm, not the exception. But you're in business to serve your customers, so it's important to try to help them. Needless to say, Wednesdays are tense. I'm a manager at a grocery store, so I get awesomely rude customers on a daily. Here are five reasons why customers show stupid behavior. Previous 8 St. Patrick’s Day Promotion and Marketing Ideas for Retailers. 1. Yet, so many of the customer service and sales representatives with whom we interact in person or on the phone come across as impatient, rude, haughty, bored, or … Key reasons why customers are so rude Customers are usually pretty up-front with their feelings when brands fail to meet their expectations. Rude customers differ from unhappy ones in that they can't control their anger. Every Wednesday is senior discount day. Why are some customers so darned difficult and rude? Here's why … - the belt is automatic. It's so very rude." 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